Shipping policy

SHIPPING POLICY (Velonix Labs)

Last updated: 4/9/2026

Thank you for shopping with Velonix Labs. Below you will find details about our shipping process.

1. Order Processing Time

All orders are processed within 1–3 business days.

Orders are not processed on weekends or holidays
During high-demand periods, processing times may be extended

Once processed, your order is prepared and shipped from our fulfillment centers.

2. Fulfillment

We work with trusted fulfillment partners to ensure fast and reliable delivery.

Products are prepared in certified facilitiesOrders may ship from different locations depending on availability

3. Shipping Time Estimates

Estimated delivery times:

United States: 3–7 business days
International: 7–14 business days

⚠️ Delivery times are estimates and not guaranteed.

4. Shipping Costs
We offer free shipping on all orders

5. Tracking Information

Once your order ships, you will receive a tracking number via email.

Tracking updates may take 24–48 hours to appear

6. Delays & Issues

We are not responsible for delays caused by:

Shipping carriers (USPS, UPS, etc.)
Customs processing
Incorrect shipping information

7. Incorrect Address

If you entered an incorrect address, contact us immediately at [email].

We cannot guarantee changes after the order is processed.

8. Lost or Stolen Packages

We are not responsible for packages marked as delivered.

Please contact the carrier first, then reach out to us for assistance.

9. International Shipping

Customers are responsible for:

Customs fees
Duties
Import taxes

10. Contact

Email: velonix.labs28@gmail.com
Brand: Velonix Labs